Introduction
Ken Garland Custom Homes respects the privacy of visitors who explore our projects, ask questions or contact us about services. This policy describes the categories of information that may be collected through our website, why it may be used, and the choices visitors can make.
Information You Provide
When you contact our office by phone or email or otherwise communicate with the company, you may share your name, address, email address, telephone number, project location, plans, preferences and other information you choose to provide. If you submit an inquiry through our contact form, the details you provide are sent to our designated email recipient to help the team respond. Email providers may process and retain these messages as part of normal communication services.
Information Collected Automatically
When you browse our website, hosting and security infrastructure may receive technical information such as IP address, browser and device characteristics, requested URLs, referring pages, time of access and error or security events. This information supports site delivery, troubleshooting and protection against abuse.
Cookies and Third-Party Content
The site may use essential technical functions. The contact form uses Google reCAPTCHA to help prevent abuse, which may process device, browser, network and security information under Google’s policies. The website also displays externally hosted features, including an Elfsight reviews integration and an optional YouTube video link. When those services load or you interact with them, their providers may collect device, usage, cookie or other information under their own privacy policies. Your browser settings may offer controls to reject or remove cookies.
How We Use Information
Information provided to the company may be used to answer inquiries, discuss projects, coordinate consultations, administer business relationships, evaluate website performance, maintain security, resolve problems and meet legitimate legal obligations. Promotional communications, when sent, are subject to applicable consent and unsubscribe rules.
Sharing and Service Providers
Information may be shared with service providers who support website operations, communications, analytics, security or the company’s business services when necessary for those purposes. Information may also be disclosed to comply with law, protect legal rights or address suspected misuse. This policy does not authorize unrelated sales of personal information.
Data Security and Retention
Reasonable administrative and technical safeguards are used to help protect information, although no internet service or electronic communication can guarantee absolute security. Information is retained as reasonably necessary for the purpose collected, business records, disputes and applicable legal requirements.
Your Choices and Requests
You may ask about personal information you have shared with the company or request a correction or deletion, subject to applicable law and recordkeeping needs. You may also request not to receive marketing messages. Contact the company using the email or phone listed below. State-specific privacy rights, if applicable, will be handled under the relevant law.
Children’s Privacy
This website is intended for general audiences exploring home construction and renovation services, not children. We do not knowingly solicit personal data from children under 13 through the website.
External Websites
Links to social platforms, professional profiles, videos or map providers take you to services controlled by third parties. Their privacy practices and security policies are separate from ours.
Changes to This Policy
We may revise this policy to reflect changes in site features, operations or legal requirements. The updated policy will be posted here with a revised effective date.
Contact for Privacy Questions
Ken Garland Custom Homes, 5050 Poplar Ave, Suite 2402, Memphis, TN 38157. Phone: (901) 751-1632. Email: KenGarlandJr@gmail.com.